Preferred Convenience

Vehicle Relocation & Vehicle Service Waiting

What This Service Is

Vehicle Relocation is a client-authorized support service where Preferred Convenience staff operates your vehicle to handle approved vehicle-related tasks on your behalf — including:

Relocating your vehicle between approved locations
Taking your vehicle to an approved service location (oil change, tire shop, dealer, etc.)
Waiting up to the Preferred maximum 2-hour window while service is completed
Returning the vehicle and confirming completion with you

This is a scheduled household support service, not a towing, rideshare, or vehicle transport business.

How It Works (Step-by-Step)

Authorization & Info
You authorize Preferred staff to operate your vehicle and provide:

Preferred service location (or we follow your chosen shop)
Appointment details (time, service type)
Keys/access instructions
Any notes (warning lights, concerns, etc.)

Approved Locations on File
You must have:

One primary home address on file
One primary workplace address on file

These locations must be within the Preferred service area and within the standard mileage/service rules.

Pickup & Drop-Off
Preferred staff will pick up your vehicle from:

Your primary home or primary workplace on file (as applicable)

Then we will:

Drive the vehicle to the service provider you selected
Coordinate check-in (as your authorized support person)
Wait within the 2-hour maximum window (Preferred Select/Signature/Premier, as applicable)

Communication Throughout
We communicate with you through the entire process, including:

Arrival confirmation
Service status updates
Any changes or issues reported by the shop
Approval requests if something important comes up

Return & Confirmation
Once complete, we:

Return the vehicle to your approved location
Confirm completion with you
Provide any notes or receipts given by the service provider (if applicable)

Service Area & Address Rules (Important)

Vehicle relocation/service waiting is only available when:

Your primary home and primary workplace are on file
Both are within the Preferred service area
Requests remain within the plan’s standard mileage/routing structure

Not eligible:

Rotating addresses, third-party homes, or temporary locations
Out-of-area requests
Unauthorized stops outside the agreed route/scope

Address updates:

Allowed once every 30 days
Must remain inside the Preferred service area

What’s Included

✅ Vehicle pickup from approved location

✅ Transport to client-approved service provider

✅ Waiting up to 2 hours max

✅ Live updates + approval requests

✅ Vehicle return to approved location

✅ Basic drop-off confirmation and notes

What’s Not Included

❌ Towing or roadside assistance

❌ Paying for repairs/services (unless client provides method/approval)

❌ Mechanical diagnosis or repair decisions on your behalf

❌ Unlimited waiting beyond the 2-hour maximum (unless approved/added)

❌ Out-of-area transport or multi-stop vehicle transport

Benefits of Vehicle Relocation

Saves you time

No missed work. No sitting in waiting rooms. No juggling rides.

Reduces stress & mental load

You get updates, approvals, and a smooth hand-off — without being pulled away from your day.

Keeps your car maintained

Regular servicing stays consistent because you don’t have to “find time.”

Keeps you in control

We contact you about anything important before decisions are made.

Companion Errand Days

(Non-Medical • Non-Transport Support)

What Is a Companion Errand Day?

Companion Errand Days are scheduled support visits where a Preferred Convenience staff member accompanies you during errands to provide assistance, organization, and peace of mind.

This service is not transportation and not medical care.

You remain in control of your vehicle and decisions at all times.

Think of it as having a trusted assistant by your side, not a driver.

What Companion Errand Days Are Designed For

Companion Errand Days are ideal for:

Seniors who want support without losing independence
Clients who prefer assistance while shopping
Organizing errands efficiently in one outing
Light lifting, carrying, and navigation help
Reducing stress in busy or crowded environments

How the Process Works (Step-by-Step)

1. Scheduling

Companion Errand Days are scheduled in advance
Time blocks are clearly defined (2-hour, half-day, or full-day)
The errand plan is reviewed before the visit

2. Meet-Up Location

The client drives themselves or arrives independently
The Preferred Convenience staff member meets the client at the store, location, or errand destination

Staff do not transport clients.

3. Active Support During Errands

The staff member may assist with:

Navigating stores
Carrying items
Reading labels
Managing lists
Keeping errands organized and efficient
Light cart handling or bag assistance

The client remains the decision-maker throughout the visit.

4. Completion & Wrap-Up

Staff assist with loading items into the client’s vehicle if requested
Any notes or follow-ups are documented
Additional needs are scheduled separately if required

What’s Included

✔ Accompaniment during errands

✔ Organizational support

✔ Light physical assistance (non-medical)

✔ Calm, professional presence

✔ Familiar staff member (when available)

What’s NOT Included

❌ Transportation or driving

❌ Medical care or physical assistance

❌ Handling of personal finances

❌ Unscheduled or on-demand requests

❌ Lifting beyond light assistance

❌ Child supervision or school pickup

Safety & Compliance

Staff are trained in professional boundaries
Companion Errand Days follow non-transport guidelines
Clients maintain full autonomy and control
Services remain compliant with insurance and classification standards

Why Preferred Convenience Offers This

Many clients don’t need a driver — they need support.

Companion Errand Days allow clients to:

Stay independent
Feel confident
Reduce overwhelm
Complete errands faster and easier

This service exists to add support without removing control.

Contact

I'm always looking for new and exciting opportunities. Let's connect.

info@mysite.com

123-456-7890